Assistant Vice President - Product & Customer Insight

Are you a strategic thinker with a passion for uncovering customer insights to drive product innovation? Our client, a leading organization in Jakarta, is seeking an Assistant Vice President of Product & Customer Insight to lead continuous research programs and shape data-driven decisions. As the Assistant Vice President of Product & Customer Insight at Private Advertiser in Kebayoran Lama, you'll spearhead a team of researchers, analyze market trends, and develop strategies that enhance customer satisfaction and product performance. This role offers a unique opportunity to work with cutting-edge tools like Tableau, Power BI, and Qualtrics, and to collaborate with cross-functional teams to drive business growth.

Private Advertiser is a dynamic company with a rich history of innovation and customer-centric solutions. With a strong presence in Jakarta, we are committed to leveraging advanced analytics and customer insights to stay ahead in the competitive market. In this role, you will be responsible for managing end-to-end research projects, from planning and execution to analysis and reporting. Your daily tasks will include conducting surveys, analyzing customer feedback, and presenting actionable insights to senior management.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of researchers to conduct continuous market research programs.
• Analyze market trends and customer insights to inform product development and business strategy.
• Develop and implement data-driven strategies to enhance customer satisfaction and product performance.
• Utilize advanced analytics tools such as Tableau, Power BI, and Qualtrics to visualize and interpret data.
• Collaborate with cross-functional teams to drive business growth and innovation.
• Present actionable insights and recommendations to senior management.
• Manage end-to-end research projects, from planning and execution to analysis and reporting.
• Stay updated with industry trends and best practices in market research and customer insights.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, Statistics, or a related field.
• 8-10 years of experience in market research, customer insights, or a related field.
• Proven experience in leading and managing research teams.
• Strong analytical and problem-solving skills.
• Proficiency in advanced analytics tools such as Tableau, Power BI, and Qualtrics.
• Excellent communication and presentation skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong strategic thinking and business acumen.

🛠️ Keahlian

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